Shipping policy
Shipping Policy
We ship to all European Union countries.
Processing time: orders are processed within 1-3 business days after payment confirmation.
Shipping time: 5-8 business days (standard shipping, free on all orders). Products are dispatched from warehouses located in the European Union, so there are no additional customs fees or import taxes for EU customers.
Order tracking: as soon as your order ships, you will receive an email with a tracking number and a link to follow your delivery.
Wrong address: please double-check your shipping address at checkout. If you notice a mistake, contact us within 12 hours at eliasforte.dev@gmail.com so we can correct it before dispatch.
Lost or damaged parcels: if your order arrives damaged or does not arrive within 15 business days, contact us and we will send a free replacement or issue a full refund.
Questions? Reach us anytime at eliasforte.dev@gmail.com.